QuotesSalesCommunication

How to Handle 'You're Too Expensive' After Sending a Quote

Published on November 4, 2025

You send a perfect quote. The client replies: "This is way over our budget." Do you panic and drop the price? No.

Strategy 1: Remove Scope, Not Value

Never just lower the price for the same work. It signals you were overcharging initially. Instead, say: "I understand. To fit that budget, we can remove [Feature X] and [Feature Y], and do those in a later phase."

Strategy 2: Reframe the ROI

Remind them that cheap work is expensive in the long run. "While our quote is higher, it includes [Premium Material] which lasts 10 years longer than the standard."

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