The invoice is attached, but the email body is blank. You stare at the cursor. How friendly should you be? How direct? Here are 5 templates you can steal right now.
1. The Standard Send (Friendly & Professional)
Subject: Invoice [Number] for [Project Name]
Hi [Client Name],
I hope you're having a great week.
Please find attached Invoice #[Number] for [Project Name], totaling [Amount]. The payment is due by [Date].
Payment can be made via [Bank Transfer / PayPal / Wise] using the details on the invoice.
Let me know if you have any questions!
Best,
[Your Name]
2. The "Just Following Up" (1 Day Overdue)
Subject: Friendly Reminder: Invoice [Number] for [Project Name]
Hi [Client Name],
Just a quick friendly reminder that Invoice #[Number] was due yesterday, [Date].
I'm sure it just slipped through the cracks. I've re-attached it here for convenience. Please let me know when this has been processed.
Thanks!
[Your Name]
3. The "Second Notice" (7 Days Overdue)
Subject: Second Notice – Overdue Invoice [Number]
Hi [Client Name],
I'm following up again regarding Invoice #[Number] for [Amount], which was due on [Date] and is now 7 days overdue.
Could you please confirm when payment will be processed? If there are any issues with the invoice, I'm happy to discuss.
Please note that per our agreement, a late fee of [X%] may apply to overdue balances.
Thank you for your prompt attention to this matter.
Best regards,
[Your Name]
4. The "Work Paused" (14 Days Overdue)
Subject: Important: Outstanding Balance – Invoice [Number]
Hi [Client Name],
Invoice #[Number] for [Amount] is now 14 days past due. I have not received payment or a response to my previous reminders.
To avoid further delays on [current/future project], I've paused work effective today. All progress will resume immediately upon receipt of payment.
Please process this at your earliest convenience.
Regards,
[Your Name]
5. The "Final Notice" (30+ Days Overdue)
Subject: Final Notice Before Collections – Invoice [Number]
Dear [Client Name],
This is a final notice regarding Invoice #[Number] for [Amount], originally due on [Date]. The balance is now [X] days overdue.
If payment is not received by [Final Deadline Date], I will have no choice but to refer this matter to a collections agency / pursue legal remedies.
I would prefer to resolve this directly. Please contact me immediately to arrange payment.
Sincerely,
[Your Name]